Looking Back

Old DS

Dust Spares wasn’t always what it is today

Managing Director Peter Bentley takes a moment to look back and move forward.

“I joined Dust Spares in 2004 to team up with our founder Brian who had already established the company’s ethos of providing Dust Extraction services to industries across the UK.

However, things were a little simpler back then and we were working out of a primitive portacabin, with no running water, in Uppingham, Leicestershire. We worked mainly on customer sites servicing dust collectors and managing repairs and alterations for a variety of businesses. We also had a small side-line of sending out some spare parts, usually in the quantities of 1 or 2 a week!

The following year a small business unit was built nearby, and we jumped at the chance of having some slightly more comfortable surroundings – also providing us with the space to meet the growing demand and stock more dust extraction parts to expand the business.

It wasn’t long before we outgrew the Uppingham site and in 2009 we moved to new premises in Kibworth, Leicestershire, which allowed us to focus on further expansion of the business. We now needed more people power to continue to work at the same high level of customer service, but on a much larger scale. To meet this requirement, we gradually gathered our talented staff, many of which still work with us today. Dust Spares has always had a family approach to our team – after all our staff are central to our success and we couldn’t operate on this scale without them.

Since then, and still today, we focussed on the supply of parts – servicing many trades and industries with appropriate dust control in the workplace. This service has been a real success and we soon realised we would need even more space to be able to continue meeting the ever-growing demand for products, and effective, reliable, stock availability.

Consequently, Dust Spares expanded again in 2019; doubling our warehouse space and now shipping around 1000 parcels per month all around the world from our own HQ. In the midst of all of this we launched a new ecommerce website which works seamlessly with our order management software and allows us to intelligently manage hundreds of orders every day.

It’s amazing how far we’ve come, and we are really looking forward to continuing this in the future. I would also like to take this opportunity to thank all of our loyal customers, your support and feedback is always valued, and as always, please don’t hesitate to contact us if you have any questions that need answering. ”

Peter Bentley, Managing Director, Dust Spares.

 

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