Dust Spares Guarantee

The team at Dust Spares pride themselves in providing excellent customer service and are always happy to assist.

Due to the current situation with Self Isolation, we are experiencing delays with our Couriers and Suppliers. Some of our standard Guarantee’s are not achievable at present. We are unable to Guarantee Next day delivery, this has been removed until we can offer this service again.

What we can Guarantee is:

We have got rid of our 15% Restocking Fee and now offer free returns.

• If you would like to return your goods, please email or call us and we can arrange collection.
• You are only eligible for returns within 14 days of the order being delivered
• The items must be collected from you in a resalable condition, new and unused (we may ask for you to provide images)
• Items that have been made to specific customer requirements are not eligible as returns. This refers to non-stock items – if you require clarification please ask when placing your order (a full list of non-returnable items is stated in our Terms & Conditions).

For more information for the Free Returns, please click here.

We can also guarantee you that:

• You will receive free quotes from us which are valid for 30 days
• We will have over 100,000 Products in stock at any one time
• 60% of our products are manufactured in the UK
• You will be greeted by a friendly member of staff when you contact us
• We will answer your phone call within 3 rings

Our working hours:

• Monday – Thursday 08:30 – 17:00
• Friday 8:30 – 16:00